Article:
The "Not so Hidden" Work of Food Delivery

dc.contributor.editorBareikytė, Miglė
dc.contributor.editorBee, Julia
dc.creatorDenecke, Mathias
dc.date.accessioned2024-12-05T09:06:51Z
dc.date.available2024-12-05T09:06:51Z
dc.date.issued2024
dc.description.abstractDelivery workers cannot be overlooked. While they shape our cityscapes, this work is often depicted as invisible. Before the backdrop of the discussion about hidden work, the question is: what does invisibility mean in case of food delivery? To explore this, I refer to the perspective of workers writing about their experi- ences in the Workers’ Inquiries. I show that delivery work is characterized by various forms of visibility and invisibility, knowing and not-knowing, as well as awareness and unawareness. Companies like Uber Eats, Foodora or Deliveroo promote the idea of delivery without human workers. For courier drivers them- selves, the algorithmic organization of their work proves to be opaque; at the same time, they are dependent on the app interface. For delivery services, work- ers whose location and delivery times are captured are transparent. And custom- ers may take the convenience of delivery for granted.en
dc.identifier.doihttp://dx.doi.org/10.25969/mediarep/23314
dc.identifier.urihttps://mediarep.org/handle/doc/25099
dc.languageeng
dc.publisheruniversi – Universitätsverlag Siegen
dc.publisher.placeSiegen
dc.relation.isPartOfissn:1619-1641
dc.relation.ispartofseriesNavigationen - Zeitschrift für Medien- und Kulturwissenschaften
dc.rights.urihttps://creativecommons.org/licenses/by-sa/4.0
dc.subjectWorken
dc.subjectFood Deliveryen
dc.subject.ddcddc:302.23
dc.titleThe "Not so Hidden" Work of Food Deliveryen
dc.typearticle
dc.type.statuspublishedVersion
dspace.entity.typeArticle
local.coverpage2024-12-06T02:38:45
local.source.epage148
local.source.issue2
local.source.spage135
local.source.volume24
relation.isAuthorOfArticlea5b916ad-ce46-47c5-ae89-702448363ded
relation.isAuthorOfArticle.latestForDiscoverya5b916ad-ce46-47c5-ae89-702448363ded

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